MrGreen Casino Data Protection

At Mr Green, we are committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use the mr green app, or access mr green casino login services. Our MrGreen platform is owned and operated by Mr Green Limited, registration number C43260, Tagliaferro Business Centre, Level 8, High Street, Sliema SLM 1549, Malta, part of the evoke plc group. We operate under license number MGA/CRP/121/2006, issued by the Malta Gaming Authority.

Information We Collect

When you create an account or use mr green casino services, we collect a range of personal information to verify your identity, process payments and provide a secure gaming environment. Here at MrGreen, we gather the following categories of data:

• We collect your full name, date of birth, postal address, email address and phone number during registration
• We record your mr green login credentials, including your username and encrypted password
• We store payment details when you deposit funds or request an mr green withdrawal
• We track your gaming activity across slots, mr green live casino tables, poker and sports betting
• We log device information, IP address and browser type when you access our mr green app or mrgreen app
• We may collect verification documents such as proof of identity or proof of address

How We Use Your Information

We use the personal data we collect to provide, maintain and improve our services. At Mr Green Casino, we process your information to verify your age and identity, prevent fraud, and comply with anti-money laundering regulations under Maltese and European law. We also use your data to manage your mrgreen bonus offers, calculate wagering requirements, and administer promotions such as the mr green no deposit bonus and mrgreen free spins campaigns.

Our team at MrGreen uses your contact details to send you important account notifications, including updates about mr green bonus code redemptions, changes to our terms, and responsible gambling reminders. Where you have opted in, we may also send you marketing communications about new mrgreen promo code offers, upcoming tournaments, or Mr Green Club loyalty rewards. You can withdraw your consent to marketing communications at any time.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies across our website and mrgreen casino app to enhance your browsing experience, remember your preferences, and analyse traffic patterns. When you visit Mr Green, cookies help us recognise returning players and streamline access to mr green slots, live tables and sports betting markets. You can manage your cookie preferences through your browser settings at any time. For more detail, please refer to our separate Cookies Policy.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with regulators such as the Malta Gaming Authority, payment processors including Visa, Mastercard, Skrill, NETELLER, PayPal, Trustly and Interac, identity verification providers, and our group companies within evoke plc, where necessary to operate Mr Green Casino and meet our legal obligations. We at MrGreen also share limited data with game providers such as Evolution, NetEnt, Microgaming and Play'n GO to enable fair gameplay and accurate reporting.

Data Security

We implement robust technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Our MrGreen systems use encryption, secure servers and regular security audits to safeguard information provided when you place a mr green bet, submit an mr green promo code, or access your mrgreen login credentials. Despite our best efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, comply with our regulatory obligations under our MGA/CRP/121/2006 license, and resolve disputes. Account records, including your mrgreen casino bonus history and mr green casino no deposit bonus claims, are typically retained for a minimum of five years after account closure, in line with anti-money laundering requirements.

Your Rights

As a resident of the European Economic Area or another jurisdiction with applicable data protection laws, you have several rights regarding your personal data. When you contact Mr Green, we will respond to your request within the timeframes required by law.

• You have the right to access the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request erasure of your data, subject to our regulatory retention obligations
• You have the right to object to or restrict certain processing activities
• You have the right to data portability
• You have the right to withdraw consent for marketing communications at any time

To exercise any of these rights, you can contact our support team by email at customerservice@mrgreen.com, through LiveChat, or via our Help Center. Our support agents are available in English and German to assist with any privacy-related questions.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone under the legal gambling age, we will delete that data immediately and may restrict access to mr green casino login and related services.

International Data Transfers

As part of the evoke plc group, we may transfer your personal data outside the European Economic Area to affiliated companies or service providers. Whenever we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information to the same standard required within the EEA.

Restricted Jurisdictions

Please note that we do not accept players from Afghanistan, Australia, Bosnia and Herzegovina, Burma, Cuba, the Democratic Republic of Congo, Iran, Libya, North Korea, Serbia, Sudan, Syria, the United States, Zimbabwe, or any jurisdiction where participation conflicts with local law. If you access our services from a restricted territory, we reserve the right to close your account and withhold any associated funds in accordance with our terms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology or legal requirements. We encourage you to review this page regularly. Continued use of MrGreen Casino following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our dedicated support team. Whether you need help with your mrgreen casino login, want to understand how we use data linked to your mrgreen bonus code, or have general privacy concerns, we at Mr Green are here to help.

• Email: customerservice@mrgreen.com
• LiveChat: available daily from 8am to 8pm
• Help Center: accessible through our website and mrgreen app

We remain fully committed to transparency and accountability in how we manage your data across every touchpoint of your experience with MrGreen, from your first mr green free spins claim to your ongoing sessions in our mr green live casino.